Posts Tagged ‘trolls’

In the last 48 hours, we have been copping some flack for our report on the asylum seeker fined for daring to try and kill himself while in detention on Nauru.

Not from sane, normal people. But from the closet (and not so closet) racist keyboard warriors who leap all over anything on social media that gives them a chance to peddle their vile crap. Sadly, we have plenty of those in Australia like everywhere else, despite our very successful multi-cultural society.

They seem to be most common on Facebook, where they lurk in the shadows like ravening beasts hidden in the electronic undergrowth with gore dripping from their bared teeth, waiting to snatch any unsuspecting sane, normal person that wanders by.

What is interesting, though, is Facebook seems to let them do it unchallenged by any sort of meaningful moderation.

Check this out from “M”. We have deleted some of his rant, on the basis that it’s just plain ignorant. The stupid is strong in him. And we’ve deleted his name, because he doesn’t need publicity from us, and he might be a bona fide nutter with an AK 47 in the garage. Yes, that’s what society has come to. But we’ve left in the bits we complained to Facebook about:

 

Max

 

Facebook claims not to tolerate racism, and hate speech. Interestingly, though, calling an entire race “Arab scum” (not relating to any actions taken by any Arabs, at all, just a blanket comment about every Arab in the world) does not contravene Facebook’s Community Guidelines.

Read that again. We have the records of the complaint made and Facebook’s response, which we strongly suspect is automated by some racism bot somewhere ion the ethersphere.

Well, we’re sorry, Facebook, but “Arab scum” and “Fuck the Arabs” SHOULD contravene your Community Guidelines. Unless you have some rational reason why not? Or you could simply scrap your Community Guidelines as meaningless.

So how about this? These are part of those much-touted Community Guidelines:

Facebook removes hate speech, which includes content that directly attacks people based on their:

  • Race,
  • Ethnicity,
  • National origin,
  • Religious affiliation,
  • Sexual orientation,
  • Sex, gender, or gender identity, or
  • Serious disabilities or diseases.

But this, apparently, did not offend those guidelines. Again, details are removed to protect the guilty.

Screen Shot 2016-04-20 at 11.53.09 am copy

So come on, Facebook, explain these apparent discrepancies. What is the procedure to review reports? And how on earth can you justify these decisions?

We think your users – and customers – should be told.